Contact Us

We're happy to answer any questions you may have about RapidHarness or our services.

Reach out to us at customer-service@rapidharness.com and we’ll get back to you within one business day.

Help Us Help You Faster

For technical questions, please include:

  • Your RapidHarness version, from File > About
  • The email address you use to sign in to RapidHarness
  • What you're trying to do, with a screenshot if it helps

Send Feedback from RapidHarness

You can send questions and suggestions to our team without leaving RapidHarness. Click the Send Feedback button in the top-right corner of the application.

Accounts and Licenses

Team Administrators can manage their own team under File > Account > Team in RapidHarness:

  • Add team members - enter their email addresses and press Send Invitations.
  • Remove team members - click their name and press the X. Their designs stay in your Library.

Email us to transfer a license to another person, change the email address on an account, or merge teams that were created by mistake. Please include your team name, the email addresses involved, and who is joining or leaving. See Additional Users and Licenses for more details.