Can I pay for RapidHarness for only the months where I use it?

Yes- our subscription options allow you to pay for RapidHarness for only the months you design your schematics (even if it is just one month of RapidHarness Standard)!

In the months when you cancel your subscription, you can still view/access/print your designs in a read-only mode. If you want to continue editing your designs at a later point, you can simply restart your subscription and continue editing. We have a lot of customers who use the monthly subscription in this fashion to keep their costs low.

What can I do with the Free subscription?

The Free subscription is a great way to try RapidHarness on a real project- no credit card required. You can edit up to 5 harness designs, with up to 30 connections in each one, and you get the same manufacturing-ready documents, formboard drawings, and library of parts as a paid subscription.

Can we pay by purchase order or invoice?

Yes- annual subscriptions can be paid by credit card, or purchased with a purchase order and paid by invoice, including by bank transfer. Contact Us for a quote, and we can also provide the paperwork your accounts payable team needs to set us up as a vendor. Monthly subscriptions are paid by credit card only.

When does my billing cycle start and end?

All subscription cycles are aligned to the day of the month in which they are started (not with the 1st of the month). For instance, if you started a paid subscription on the 17th of this month, your subscription would be valid through and automatically renew on the 17th of next month.

Can I share an account with multiple people on my team?

Our licenses are licensed per-user (each email address), and sharing licenses is not permitted.

What happens when a licensed user leaves the Team?

You can always contact us when a user leaves your Team or a project and we can transfer the license to another user for you. This transfer may take approximately 1 business day.

What if we have more than 5 users on our team?

A Team license covers 5 users, and you can license more people by purchasing additional Team licenses, or by mixing and matching Team and individual licenses to fit the size of your team. Contact Us and we'll help you work out the combination that suits you best.

Can the same license be used on two different machines simultaneously?

No- if you need one more users needing a license at the same time you will need to buy two individual licenses or a team license.

I have an individual license can I upgrade to a team license?

Yes- contact us at customer-service@rapidharness.com and we can set you up with a new team license and prorate the remaining portion of your individual license!